Privacy Policy

This Privacy Policy is issued in compliance with the Digital Personal Data Protection Act, 2023 ("DPDP Act"). It explains how FinaCMS ("we", "our", "us") collects, processes, stores, and protects personal data.

1. Nature of Service

FinaCMS is a software platform that provides loan management tools. We do not provide loans or act as a financial institution.

2. Personal Data We Collect

  1. Account Information (name, email, phone number)
  2. Business and financial records entered by users
  3. Identity information (PAN, Aadhaar if uploaded)
  4. Technical data (IP address, device, browser)

3. Purpose of Processing

  1. To provide and operate the platform
  2. To improve services and security
  3. To comply with legal obligations
  4. To provide support and communication

4. Consent

  1. By using FinaCMS, you consent to data processing under this policy.
  2. Users must obtain consent from borrowers before uploading their data.
  3. You may withdraw consent by contacting us.

5. Data Principal Rights (Under DPDP Act)

  1. Right to access personal data
  2. Right to correction and erasure
  3. Right to withdraw consent
  4. Right to grievance redressal
  5. Right to nominate another individual

6. Data Sharing

  1. We do not sell personal data.
  2. Data may be shared only:
    1. When required by law
    2. With service providers under strict confidentiality

7. Data Security

  1. We implement reasonable safeguards to protect personal data.
  2. Data is secured using encryption and secure access controls.

8. Data Retention

  1. Data is retained as long as necessary for service and legal purposes.

9. Cross-Border Data Transfer

  1. Data may be stored or processed outside India in compliance with applicable laws.

10. User Responsibility

  1. Users are responsible for lawful collection of borrower data.
  2. Users must comply with applicable laws and regulations.

11. Grievance Redressal

In accordance with the Digital Personal Data Protection Act, 2023, users may contact our Grievance Officer for any concerns.

  1. Name: [FinaCMS]
  2. Email: info@finacms.com
  3. Response Time: Within 7 working days

12. Updates to Policy

  1. This Privacy Policy may be updated periodically.
  2. Continued use constitutes acceptance of updates.